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FAQs

FREQUENTLY ASKED QUESTIONS


WHAT IS DAILY GRIND? 

We are a local streetwear brand from Manila, Philippines.


WHAT PRODUCTS DO YOU OFFER? 

We offer apparel and accessories ranging from shirts, hoodies, bags, caps, stickers, pins, and more.


WHERE IS YOUR OFFICE LOCATED? 

Find us at Team Manila Graphic Design Studio, 3/F Valdelcon Building, 20 Jupiter Street, Bel-Air, Makati City 1209. We also sell Daily Grind products here! 


Customer service is available from Monday through Friday from 9 AM to 6 PM. Call us at +63 028905731. 


For project proposals or business partnerships, kindly forward them to mon@teammanila.com


For career opportunities or internships, kindly forward them to queeny@teammanila.com.


DO YOU HAVE A WEBSITE? 

Yes, visit us at http://dailygrindclothing.com.


WHERE CAN I FOLLOW YOU ON SOCIAL MEDIA? 

Like us on http://facebook.com/dailygrindclothing

Follow us on http://instagram.com/dailygrindclothing.


PRODUCTS 


HOW MUCH ARE YOUR PRODUCTS? 

Our shirts range from PHP 695.00 to PHP 795.00. 

Our long sleeves and jackets range from PHP 995.00 to PHP 1,795.00. 

Our bags range from PHP 495.00 to PHP 1,895.00. 

Our hats range from PHP695.00 to PHP 795.00. 

Our aprons cost PHP695.00


WHAT PRODUCTS ARE AVAILABLE? 

Visit our official website at http://dailygrindstore.com or you can also check us out at Suez & Zapote, Jupiter Store, our Official Partner Resellers, or Lazada for the available designs, colorways, and sizes.


WHEN DO YOU RELEASE NEW COLLECTIONS? 

We release a new collection every 2 months.


WHAT BRANDS DO YOU SELL AT SUEZ & ZAPOTE?

Daily Grind, DG Kids, Team Manila, TM Kids, Design Dept., Remix, Skull Candy, Enimal, Retrospect, Nick Automatic, Brklss, Deadways, Bastard, Enemy, The Project, FNSHR


Official Merchandise 

Assembly Generals 

Basement Lung 

Eraserheads 

Flying Ipis 

Peaceful Gemini | Middle of NowHere EP 

Sandwich Squid 9 | Circuit Short Cassette Tape 

Two Hit Combo | In Stereo EP



PLACING AN ORDER


HOW CAN I BUY YOUR PRODUCTS? 

Visit http://dailygrindstore.com and browse through our products. 

  • When you have found the item you like, choose your preferred size (if available) and click 'Add to Cart'. 
  • When you are done shopping, click 'View Cart' to see all items before proceeding to 'Checkout'. 
  • You may also proceed to 'Checkout' immediately which is located in the grey shopping bag on the upper right corner. 
  • Fill in the necessary payment and shipping details. 

For payment confirmations, send a screenshot or a photo of the deposit slip to: orders@dailygrindstore.com.


Once your order has been processed, a tracking number will be emailed to you wherein you can track using J&T Express for local orders and LBC for international orders. 


Kindly wait for your order to arrive at your doorstep. Once you have received your order, tag us in your posts to be featured!



STORES


WHERE CAN I BUY DAILY GRIND PRODUCTS?

Online Store: http://dailygrindstore.com

Lazada: http://lazada.com.ph/shop/teammanila


Main Branches 


Suez and Zapote 

Visit: 2631 Suez Street corner Zapote Street, Makati City 1205 

Map: http://ow.ly/jeBt50ujRfT

Call: +63 02 5551685. 

Open: Monday through Friday from 10 AM to 7 PM, Saturday from 10 AM to 4 PM.

Closed: Sundays and Holidays


Facebook:/Suezandzapote 

Instagram: @suezandzapote


Jupiter Store

Visit: at Team Manila Graphic Design Studio, 3/F Valdelcon Building, 20 Jupiter Street, Bel-Air, Makati City 1209 

Map: http://ow.ly/f1Tb50UjR6H 

Call: +63 02 8905731 

Open: Monday through Friday from 10 AM to 6 PM 

Closed: Saturdays, Sundays, and Holidays.



Official Partner Reseller


Makati 

Bratpack, Greenbelt 5 

Post, Purveyr


Lucena City 

Biker's Nook


Manila 

Bratpack, Robinson's Ermita


Quezon City 

Bratpack, U.P. Town Center 

Bratpack, Araneta Gateway 

Bratpack, Fairview Terraces 

Bratpack, SM The Block


Pampanga 

Bratpack, Ayala Marquee 

Bratpack, SM Pampanga


Alabang 

Bratpack, Alabang Town Center


Cebu 

Bratpack, Ayala Center Cebu 

Pacific Originals, Rahmann Extension Gorordo Avenue


Caloocan City 

BMX Cycle Center


Baguio City 

Applikulture, Session Road 

Bratpack, Camp John Hay


Davao City 

Bratpack, SM Davao 


Cagayan De Oro 

Bratpack, Ayala Centrio Mall


Laguna City 

Bratpack, Nuvali Good Hurt Tattoo


Iloilo 

The Locals Ph, Monkey Grounds Coffee Mandurriao

 

DO YOU HAVE PHYSICAL STORES OUTSIDE THE PHILIPPINES? 

No, we currently do not have official partner resellers outside the country. 


For orders outside the Philippines, you may buy via http://dailygrindstore.com.


PAYMENT

 

HOW CAN I PAY FOR MY ORDER? 

Daily Grind Online Store accepts 

  • Cash on Delivery (Metro Manila only, extra charge applies), 
  • BPI Bank Transfer
  • PayPal (American Express, Mastercard, Visa, and Discover)

For payment confirmations, send a screenshot or a photo of the deposit slip to: orders@dailygrindstore.com


Lazada accepts 

  • Cash on Delivery, 
  • Credit/Debit Card (American Express, Mastercard, Visa, and JCB)
  • GCash

Suez and Zapote accepts 

  • Cash 
  • Credit/Debit Card (American Express, Mastercard, Visa, JCB, and Discover)

Jupiter Store accepts 

  • Cash
  • BPI Bank Transfer

 

SHIPPING & DELIVERY (DAILY GRIND STORE) 


HOW MUCH ARE YOUR SHIPPING FEES?

Cash on Delivery (Metro Manila only): PHP 100.00 

Metro Manila: PHP 100.00 - PHP 150.00 

Provincial: PHP 200.00 -PHP 220.00 

Visayas and Mindanao: PHP 250.00 -PHP 320.00

International: PHP 1,000 - PHP 1,500


WHAT SHIPPING COURIERS DO YOU USE? 

For orders within the Philippines, we ship via J&T Express. 

For orders outside the Philippines, we ship via LBC.


MAY I SCHEDULE A PICK-UP VIA LBC INSTEAD OF HAVING MY ORDER DELIVERED? 

Yes, please indicate this special request under Order Notes during Checkout.



HOW LONG WILL IT TAKE TO GET MY ORDER? 

For orders within Metro Manila: Delivery lead time of 1-2 days. 

For orders outside Metro Manila but within the Philippines: Delivery lead time of 3-5 days. 

For orders outside the Philippines: Delivery lead time of 7 days to 1 month.


HOW CAN I TRACK THE STATUS OF MY ORDER? 

A tracking number will be sent to you via the email you indicated when buying. If you haven't received a tracking number, it means your order is still being processed by our system.


For tracking numbers with 12 digits that begins with 099, go to http://texpress.ph/.

For tracking number with 11 digits that begins with 811, go to https://www.lbcexpress.com/


Should you have any more concerns or inquiries regarding your order, kindly email orders@dailygrindstore.com




RETURN & EXCHANGE POLICY 

We guarantee that your order arrives at your doorstep in its best condition.


I BOUGHT VIA THE DAILY GRIND STORE BUT MY ORDER IS DAMAGED/DEFECTIVE/INCORRECT, CAN I HAVE IT REPLACED? 

Yes, we would gladly replace damaged, defective, or incorrect items given that you. Please contact us within 7 days upon receiving the item. 


We apologize and we would like to make things right by replacing it with free shipping. 


Please forward your concern including photo proof and order number to janna@teammanila.com



I BOUGHT VIA THE DAILY GRIND STORE BUT I WANT A DIFFERENT DESIGN/ COLORWAY/SIZE/PRODUCT, CAN HAVE IT EXCHANGED? 

Yes, we accept return and exchange of products within 7 days upon receiving the item given that it is in good condition: 

  • Original tag still attached 
  • Unwashed and unused 
  • Free of stains, make-up, deodorant, and the likes

For replacement items with a lower value, no change will be given. For replacement items with a higher value, you will have to pay the remaining balance plus shipping. 


Please note that we strictly follow a No Refund policy. 


Please email your concern and order number to janna@teammanila.com



I BOUGHT AT SUEZ & ZAPOTE/JUPITER STORE BUT MY ORDER IS DAMAGED/ DEFECTIVE/INCORRECT, CAN HAVE IT REPLACED? 

No, store bought items cannot be replaced anymore as you had the opportunity to check the item first hand before buying. Please make sure to check on the items before paying at the cashier.


I BOUGHT AT SUEZ & ZAPOTE/JUPITER STORE, BUT I WANT A DIFFERENT DESIGN/ COLORWAY/SIZE/PRODUCT, CAN HAVE IT EXCHANGED? 

Yes, we accept return and exchange of products within 7 days upon receiving the item given that it is in good condition: 

  • Original tag still attached 
  • Unwashed and unused 
  • Free of stains, make-up, deodorant, and the likes

For replacement items with a lower value, no change will be given. For replacement items with a higher value, you will have to pay the remaining balance. 


Visit us so we may handle your concern. 


Note: Shipping via J&T Express is an available option but with charge.

 

PARTNERSHIP

I'M INTERESTED TO RESELL YOUR PRODUCTS. HOW DOES THE PROCESS GO? 

Thanks for your interest in becoming one of our resellers. We have been looking for partners to help us share the brand and cater to our market. Please read the important notes below before filling out the form that is at the end of this message.


As our reseller, you would be entitled to a discount based on the Suggested Retail Price (SRP) of each merchandise. This would depend on the minimum quantity you will order from us and the designs to be selected from our line list which is on a per season basis. We have packages for the Minimum Outright Purchase of T-shirts:


On accessories and other products, the discount will vary. We will reflect this on the line list we will send every season. We will assist you with the marketing materials needed to help you sell the products. This includes posting on our website and social media pages about our official partner resellers, distributors stores, locations.


Your application will be under review once you filled up the form. Once we have selected resellers, we will be sending you a draft contract for you to review the terms. If they are agreeable to you, we can then sign the contract and proceed to sending you the line list for your selection of items.


If you're still interested to apply, please fill out this form: https://dailygrindstore.com/wholesale/ and we'll get back to you as soon as possible.

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